Mentors
Minimize Risks. Maximise Return on Investment.
Mentors helps organisations evolve into true digital companies through short iterative cycles of business-driven innovation. The company offers best-in-class consulting, implementation, and optimization services to minimize risks and maximize return on investment.
THE challenge
After crafting Mentors' Brand Identity, I needed to build a highly-effective website that helps educate leads and convert customers.
The high level goals were to:
• Increase Conversion Rates
• Reduce Bounce Rates
• Ensure More Educated Leads
DISCOVERY
RESEARCH
In addition to heuristic analysis, I analyzed the Mentors website using Google Analytics to gather visitor insights.
This helped me have a better understanding of the website's visitors and their behaviour. Analyzing insights from Google Analytics guided the optimisation process.
key findings
quantitative data analysis
I analyzed the data collected from Google Analytics while focusing on certain factors that guided the re-design.
Bounce Rate
The percentage of single-page site visits.
An abnormally high bounce rate is generally a warning that people are leaving the site, and aren’t willing to stick around to explore the rest of your website. However, a number of factors can be responsible for high bounce rates. Anything from the ease of navigation, slow page loads, poor aesthetics, low or irrelevant quality content. Once I identified that there’s a problem, I dug a little further to determine why visitors were leaving.
Average Session Duration
The average length of all site visits combined.
Alongside bounce rate and pages per session, average session duration contributes to the user engagement story by illustrating how long users stay on the site. At the site level, it’s a helpful metric for indicating engagement the true value of the site content.
Average Pages per Session
An average of the number of pages viewed during a visit on the site.
Pages per session broadly gauges how compelling users find your content and the ease of access. For a site like Mentors', the goal is keep visitors engaged, nurture their interest, and get them to take the next step. More pages per session often indicates that visitors are highly engaged and willing to explore more of the site. This is an excellent way of measuring interest and curiosity about the company.
Exploring these metrics allowed me to highlight the key issue. The website was not engaging visitors, hence not prompting them to take the next step.
solution benchmarks
INFORMATION ARCHITECTURE
Information Architecture defines how content will be structured and presented to the website's visitors.
wireframes
I use wireframes to lay out content and functionality on a page, while user needs and user journeys taking into account. We create wireframes early in the development process to establish the basic structure of a page before visual design and content is added.
user interface
STYLE GUIDE
final product
OUR SERVICES
Services to help your
business drive success
ERP Implementation
We offer an all-in-one management software that offers a range of business applications that form a complete suite of enterprise management applications. The Odoo solution is ideal for SMEs, but fits both small and large companies alike.
Web & Mobile Applications
We create innovative web & mobile applications that exceed expectations. We use the latest technologies to offer the highest level of usability and scalability.
Business Consultation
We enable you to build your digital future. Our future-focused consultants draw on time-tested expertise and experience to help you to refine your vision, set clear priorities and choose the right strategy to lead your business to success in this digital era.
